Field triage on Nobara, 2026-08-09. Every connect degraded to ATTACH — which on that box mirrors a
game-mode session the host never configured, and looked like a black screen on every connect. The
host said:
the packaged pf-dm-helper polkit action is missing or was denied (reinstall the punktfunk
package, or install the display-manager polkit rule from the docs)
Every clause of that was wrong. The action was installed, `allow_any`, and its exec.path annotation
matched the installed helper; pkexec authorized it and RAN the helper. The helper refused, and said
exactly why:
pf-dm-helper: user 'nobara-user' is not in the 'punktfunk' group — refusing.
Grant it with: sudo usermod -aG punktfunk nobara-user (then re-login)
That text never reached the log, because `dm_helper` ran the helper with `.status()` — which
discards stderr and collapses the exit code to a bool. The one thing that would have ended the
investigation in seconds was thrown away at the call site, and the caller then guessed. Neither
suggested remedy adds anyone to a group, so a reader who followed both stayed broken and learned the
docs were useless. It fails soft, with no error and no failed unit, so nobody finds it on purpose.
Now: `.output()`, and four failure modes that stay distinguishable because they need different
fixes — helper not installed, pkexec could not run it, polkit denied it (pkexec's own 126/127), and
the helper ran and refused, whose stderr rides through VERBATIM rather than being re-described. Null
stdin too, so a pkexec that decides to prompt gets EOF instead of parking a stream thread on a tty
read.
The same gate gates the `linger` verb, so on a sessionless host an unjoined user fails there first —
carrying the reason there as well, or the misdiagnosis just moves one message earlier.
A new startup preflight says it before a stream is being built rather than during one, gated so it
cannot nag a box that would never attempt a takeover: not root, a display-manager alias exists, a
managed session launcher exists, a packaged helper exists, and the user is not in the group. It reads
membership from the user database rather than this process's groups, deliberately: that is what the
helper reads (it runs as root and resolves the caller from the database), so `usermod -aG` satisfies
the DM gate immediately and the warning stops. Using `getgroups()` would keep warning on a box where
the takeover already works.
Packaging said the group was for "the virtual Steam Deck pad (usbip)" — so anyone without a Deck pad
correctly skipped it and landed here by following instructions properly. All three scriptlets now
lead with Game Mode, name both grants, and record that creating the group is necessary and NOT
sufficient. Docs get the same treatment: the group is an admonition above the DM-flavor list in
gamescope.md, a black-screen entry in troubleshooting.md that tells the reader to read the quoted
reason FIRST, and the per-distro install pages no longer frame it as pad-only.
enricobuehler
3c096835c2